FAQ

You've got questions? We've got candles. Oh, and answers. 

Shipping and Returns // We only ship to the U.S. at this time. Shipping is calculated by the carrier based on weight. Free shipping for orders over $100. Don't love it? Swap it for free! Free exchanges within 30 days (or get a full refund minus return shipping cost). If you need to return a candle or report an issue, the first step is to email us at hello[at]wanderness.co. 

Candle Care // Safety first! Never leave a burning candle unattended. Never burn a candle on or near anything that might catch fire. Keep candles out of the reach of children and pets. Trim your wick to 1/4" before each time you light up (there's fancy wick trimmers or you can try scissors or nail clippers). If you've got "tunneling" check out these tricks to get your wax to melt evenly. 

Sustainability // WANDERNESS™ candles are made with sustainability in mind. Our candles are poured into recyclable and reusable glass jars with metal lids. We use thoughtful packaging to protect your candle while avoiding single-use plastics. We work with candlemakers in the Northeast to minimize shipping to our home state of Vermont. Check out these nifty tips on how to reuse your candle jars.

Giving Back // Travel is a transformative experience that opens the eyes, heart, and mind. And it also can be expensive. We donate 10% of profits to organizations that provide trips for low-income students. Students who get the opportunity to travel work hard to stay in school, share their experience with peers, and see greater opportunity for themselves in the world. Learn more about our non-profit partner, Teens of Color Abroad, here.

Sourcing // We work with expert candlemakers to craft our candles. We look for the highest quality candles, clean ingredients, the finest fragrances, and a commitment to sustainability. Our vendor partners are small businesses that are at least one of the following: social enterprise, woman-owned, black-owned, and/or local. 

Travel Posters // The lovely travel posters / postcards that appear in some of our product images are by Caravan Studio Designs. They do not come with the candle. Get one of these gorgeous prints on Etsy

Favorite Destinations // Thailand for the food and smiles. Morocco for the generous hospitality and incredible craftsmanship. The French Antilles for being the best of Caribbean sun and French cuisine. And the Azores because they're like Ireland and Hawaii had a baby. 

Dreaming of... // Ethiopia, Patagonia, and Italy

Still have questions? Interested in partnering with us? Just want to say hey? Write us at hello[at]wanderness.co